3PL Benchmarking

3PL Benchmarking - Overview of 3PL Benchmarking service - Showcases visual comparison between user rates and industry averages to identify areas of potential savings.
Project overview

Implentio is an AI-powered platform that helps e-commerce companies save time and money on every 3PL invoice.

Our aim was to develop a service designed to analyze current 3PL (Third-Party Logistics) rates. By collecting and comparing the data with industry averages, the 3PL Benchmarking provides insights that allow you to optimize your costs across fulfillment, shipping, storage, and inbound services.

Tasks
  • Create a user experience that would allow users to answer questions related to his 3PL operations
  • Engage users in the multistep form experience via a straightforward interface and unique illustrations that effectively showcase the value of comparison
  • Create a custom 3PL report based on the user data and make it available on the web and pdf formats
  • Automate the 3PL report generation based on the user input and Implentio analyzer
  • Optimize cross-device user experience, including the multi-step form and custom 3PL report
Tools
Figma
Figma
Webflow
Webflow
Make (Integromat)
Make (Integromat)
Solutions
Outcome

We successfully delivered a complete cycle of building a 3PL analyzer experience, creating a visually appealing platform that simplifies complex 3PL rate comparisons and helps users identify cost-saving opportunities via custom 3PL reports.

Solutions

Benchmarking Flow

We created a multi-step form for users to provide data on their 3PL providers using different question types in various categories. We optimized the experience via clean and user-friendly UI and custom graphics.

Benchmarking flow - Overview of 3PL Benchmarking service - Promoting cost-saving opportunities by comparing shipping and fulfillment rates against industry peers
Benchmarking flow - Overview of 3PL Benchmarking service - Promoting cost-saving opportunities by comparing shipping and fulfillment rates against industry peers

Benchmarking Flow

We created a multi-step form for users to provide data on their 3PL providers using different question types in various categories. We optimized the experience via clean and user-friendly UI and custom graphics.

Benchmarking Flow

We created a multi-step form for users to provide data on their 3PL providers using different question types in various categories. We optimized the experience via clean and user-friendly UI and custom graphics.

Benchmarking flow - Overview of 3PL Benchmarking service - Promoting cost-saving opportunities by comparing shipping and fulfillment rates against industry peers
Benchmarking flow - Overview of survey and benchmarking steps for 3PL performance - Displaying customer feedback on fulfillment accuracy, shipping costs, and inbound costs

Benchmarking Flow

We created a multi-step form for users to provide data on their 3PL providers using different question types in various categories. We optimized the experience via clean and user-friendly UI and custom graphics.

Benchmarking flow - Overview of 3PL Benchmarking service - Promoting cost-saving opportunities by comparing shipping and fulfillment rates against industry peersBenchmarking flow - Overview of survey and benchmarking steps for 3PL performance - Displaying customer feedback on fulfillment accuracy, shipping costs, and inbound costs Benchmarking flow - Report compilation page highlighting 3PL performance and accountability improvements - Featuring benchmarking progress, including data on total orders reviewed, savings, and errors like wrong rate cards and duplicate charges

Benchmarking Flow

We created a multi-step form for users to provide data on their 3PL providers using different question types in various categories. We optimized the experience via clean and user-friendly UI and custom graphics.

Benchmarking flow - Overview of 3PL Benchmarking service - Promoting cost-saving opportunities by comparing shipping and fulfillment rates against industry peersBenchmarking flow - Overview of survey and benchmarking steps for 3PL performance - Displaying customer feedback on fulfillment accuracy, shipping costs, and inbound costs Benchmarking flow - Report compilation page highlighting 3PL performance and accountability improvements - Featuring benchmarking progress, including data on total orders reviewed, savings, and errors like wrong rate cards and duplicate charges

Report Automation

We automated the data gathering and report creation process using Make to reduce the manual effort. After the user submits his data, we analyze it and create a custom 3PL report page that we automatically send to his email.

Report automation - Visual representation of the benchmarking process, from initiating the report to final delivery - Showcasing steps such as customer data analysis by the Report Analyzer Engine, report creation in Google Sheets and Webflow CMS, and sending email notifications with fulfillment and shipping insights.
Report automation - Visual representation of the benchmarking process, from initiating the report to final delivery - Showcasing steps such as customer data analysis by the Report Analyzer Engine, report creation in Google Sheets and Webflow CMS, and sending email notifications with fulfillment and shipping insights.

Report Automation

We automated the data gathering and report creation process using Make to reduce the manual effort. After the user submits his data, we analyze it and create a custom 3PL report page that we automatically send to his email.

Report Automation

We automated the data gathering and report creation process using Make to reduce the manual effort. After the user submits his data, we analyze it and create a custom 3PL report page that we automatically send to his email.

Report automation - Visual representation of the benchmarking process, from initiating the report to final delivery - Showcasing steps such as customer data analysis by the Report Analyzer Engine, report creation in Google Sheets and Webflow CMS, and sending email notifications with fulfillment and shipping insights.
Report automation - Visual representation of the benchmarking process, from initiating the report to final delivery - Showcasing steps such as customer data analysis by the Report Analyzer Engine, report creation in Google Sheets and Webflow CMS, and sending email notifications with fulfillment and shipping insights.

Report Automation

We automated the data gathering and report creation process using Make to reduce the manual effort. After the user submits his data, we analyze it and create a custom 3PL report page that we automatically send to his email.

Report automation - Visual representation of the benchmarking process, from initiating the report to final delivery - Showcasing steps such as customer data analysis by the Report Analyzer Engine, report creation in Google Sheets and Webflow CMS, and sending email notifications with fulfillment and shipping insights.Report automation - Visual representation of the benchmarking process, from initiating the report to final delivery - Showcasing steps such as customer data analysis by the Report Analyzer Engine, report creation in Google Sheets and Webflow CMS, and sending email notifications with fulfillment and shipping insights.

Report Automation

We automated the data gathering and report creation process using Make to reduce the manual effort. After the user submits his data, we analyze it and create a custom 3PL report page that we automatically send to his email.

Report automation - Visual representation of the benchmarking process, from initiating the report to final delivery - Showcasing steps such as customer data analysis by the Report Analyzer Engine, report creation in Google Sheets and Webflow CMS, and sending email notifications with fulfillment and shipping insights.Report automation - Visual representation of the benchmarking process, from initiating the report to final delivery - Showcasing steps such as customer data analysis by the Report Analyzer Engine, report creation in Google Sheets and Webflow CMS, and sending email notifications with fulfillment and shipping insights.

Custom Illustrations

We developed a set of unique illustrations to help users quickly understand key insights, making complex information more accessible and engaging.

Custom illustrations - Visual breakdown of shipping and fulfillment benchmarking data - Displaying various metrics, including total savings, overpayment alerts, and performance insights on 3PL accountability and operations overview.
Custom illustrations - Visual breakdown of shipping and fulfillment benchmarking data - Displaying various metrics, including total savings, overpayment alerts, and performance insights on 3PL accountability and operations overview.

Custom Illustrations

We developed a set of unique illustrations to help users quickly understand key insights, making complex information more accessible and engaging.

Custom Illustrations

We developed a set of unique illustrations to help users quickly understand key insights, making complex information more accessible and engaging.

Custom illustrations - Visual breakdown of shipping and fulfillment benchmarking data - Displaying various metrics, including total savings, overpayment alerts, and performance insights on 3PL accountability and operations overview.

Custom Illustrations

We developed a set of unique illustrations to help users quickly understand key insights, making complex information more accessible and engaging.

Custom illustrations - Visual breakdown of shipping and fulfillment benchmarking data - Displaying various metrics, including total savings, overpayment alerts, and performance insights on 3PL accountability and operations overview.

Custom Illustrations

We developed a set of unique illustrations to help users quickly understand key insights, making complex information more accessible and engaging.

Custom illustrations - Visual breakdown of shipping and fulfillment benchmarking data - Displaying various metrics, including total savings, overpayment alerts, and performance insights on 3PL accountability and operations overview.

3PL Custom Report

The 3PL report template we created in Webflow and kept this as a part of the marketing project where all the data is unique per user.

3PL Custom report - Webflow interface showing the creation and editing of a benchmarking report - Displaying a CMS template editor with page elements including Pick and Pack, Small Parcel Shipping, and other fulfillment cost comparisons, alongside Webflow’s design tools and page management sidebar.
3PL Custom report - Webflow interface showing the creation and editing of a benchmarking report - Displaying a CMS template editor with page elements including Pick and Pack, Small Parcel Shipping, and other fulfillment cost comparisons, alongside Webflow’s design tools and page management sidebar.

3PL Custom Report

The 3PL report template we created in Webflow and kept this as a part of the marketing project where all the data is unique per user.

3PL Custom Report

The 3PL report template we created in Webflow and kept this as a part of the marketing project where all the data is unique per user.

3PL Custom report - Webflow interface showing the creation and editing of a benchmarking report - Displaying a CMS template editor with page elements including Pick and Pack, Small Parcel Shipping, and other fulfillment cost comparisons, alongside Webflow’s design tools and page management sidebar.

3PL Custom Report

The 3PL report template we created in Webflow and kept this as a part of the marketing project where all the data is unique per user.

3PL Custom report - Webflow interface showing the creation and editing of a benchmarking report - Displaying a CMS template editor with page elements including Pick and Pack, Small Parcel Shipping, and other fulfillment cost comparisons, alongside Webflow’s design tools and page management sidebar.

3PL Custom Report

The 3PL report template we created in Webflow and kept this as a part of the marketing project where all the data is unique per user.

3PL Custom report - Webflow interface showing the creation and editing of a benchmarking report - Displaying a CMS template editor with page elements including Pick and Pack, Small Parcel Shipping, and other fulfillment cost comparisons, alongside Webflow’s design tools and page management sidebar.
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Outcome

We successfully delivered a complete cycle of building a 3PL analyzer experience, creating a visually appealing platform that simplifies complex 3PL rate comparisons and helps users identify cost-saving opportunities via custom 3PL reports.

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